Call/Email to schedule delivery 24-48 hours in advance.
Monday – Friday 8am-4pm Eastern Standard Time
VMI Office Solutions
3804 Cook Blvd. Unit 6
Chesapeake, VA 23323
Your product will be meticulously inspected for damage before being signed for. Pictures are taken of any damaged items to make the freight claim as easy as possible. Items are then carefully blanket wrapped, palletized, and stored in our warehouse, tagged with a locator number and tracked in our computerized inventory system.
When your space is ready, VMI will carefully load each piece of furniture using the requisite blankets, cardboard, bubble wrap and any other packaging materials to make sure that your furniture arrives intact.
VMI Office Solutions adheres to the R.I.P.E. system for receiving and delivery:
Receive – We receive many shipments everyday which can accomodate dock deliveries.
Inspect – We carefully inspect each piece we receive for damage, take photos of any that are found and put product away safe and protected.
Process – We mark each shipment that comes in with a locator number so that it can be easily and reliably accessed. This information is then entered into our computer inventory system and checked against the total product we are expecting for the project. Any concerns or damage reports are communicated to the customer quickly and clearly.
Expedite – It is VMI’s desire to get orders scheduled ASAP once received complete, but the main focus is on customer satisfaction. Sometimes we can receive an order at noon and have it to the customer by 3PM. Other times, depending on a customer’s need, delivery may need to be delayed by days or even weeks. For this reason, VMI typically offers 30 days of free storage on booked installations.
4717 West Military Highway
Chesapeake, Virginia 23321
Follow I-64 East to I-664 South (exit 264). Follow I-664 South to exit 13B for Military Hwy. Continue to the stoplight and bear right. Follow Military Hwy one-half mile and you will see Frank’s on the left.
Follow I-64 East to exit 299B. The exit sign reads Bowers Hill Suffolk Newport News. Approximately 1 mile on the right follow signs for Military Hwy exit 13B. Bear right at the stop light and follow Military Hwy one-half mile and you will see Frank’s on the left.
Travel Hwy 58 East and follow signs for I-264, I-64 Portsmouth, Norfolk, Virginia Beach. You will see a blue highway sign for “gas, food and lodging 1/2 mile” followed one-half mile later by an exit for West Military Hwy. Take the exit for West Military Hwy and you will see Frank’s straight ahead.